Guides for the acbuy spreadsheet → ACBuy workflow

1 Wallet top-ups & failed charges

ACBuy runs most purchases off a prepaid balance. Load funds before you chase limited drops so domestic freight is not stuck waiting on a declined card.

• Match the processor ACBuy shows for your region—methods rotate.
• Instant vs delayed settlement depends on the rail, not the acbuy spreadsheet.
• Keep receipts until the wallet total matches what you paid.

2 Refunds back to card or balance

Canceled orders and seller-side refunds usually land back in your ACBuy wallet first; withdrawals to original payment channels follow platform rules.

• Never DM merchants on acbuyspreadsheetbest.com for refunds—use ACBuy tooling.
• Cross-border refunds may take several business days.
• Chargebacks bypass us entirely; talk to your bank only as a last resort.

3 How long items can sit in warehouse

Free storage is a perk, not infinite. After the complimentary window, daily fees or disposal policies can apply—read the banner inside your parcel card.

• Set calendar reminders a few days before free storage ends.
• Combine parcels only after each SKU passes QC.
• Disposal timelines are strict; don’t treat warehouse like long-term storage.

Tip: rehearse bulky orders before you lock a carrier—volume surprises are expensive.

4 Tracking silence after export

Handoffs between origin hubs, airlines, and local posts often lack scans for days. That is common, not automatically “lost.”

• Compare idle time with the carrier’s published SLA.
• Customs can black-hole tracking until release.
• If silence exceeds the SLA window, open a ticket with screenshots.

5 Estimated vs rehearsed weight

acbuy spreadsheet rows may list guess weights for budgeting. ACBuy’s rehearsal uses tape, scales, and volumetric divisors—trust that before you pay air freight.

• Overpaid postage often returns as wallet credit.
• Shoes with double boxing jump volumetric fast.
• Remove dust bags only if you accept creasing risk.

6 Customs spot checks (normal vs scary)

Random inspections add time without implying seizure. Only panic if tracking explicitly says so or ACBuy requests paperwork.

• Keep invoices handy for high-declaration countries.
• Perfume/electronics may need alternate lines.
• Research de minimis thresholds before you ship.

7 Warehouse photos vs acbuy spreadsheet hype

Rows in the acbuy spreadsheet are breadcrumbs. Warehouse lighting, 360° spins, and measurement tools inside ACBuy are the courtroom.

• Zoom pixels, not vibes.
• Request retakes while the item is still on-site.
• After you approve outbound shipping, returns get harder.

8 Damage after last-mile delivery

Photograph the outer carton, labels, and defects before you unbox fully. Carriers time-box claims tightly.

• File inside ACBuy with the evidence pack they request.
• Insurance may cap payouts—read the fine print.
• Our Discord can moral-support, not override case outcomes.

9 Route insurance: when it helps

Optional coverage can soften loss or impact damage, but rarely covers “I changed my mind.”

• High resale value parcels justify the premium.
• Customs seizures are usually excluded.
• Submit claims immediately—late uploads get denied.

10 Category bans & batteries

Even if Taobao lists it, your forwarder or country may block it—think aerosols, knives, oversized lithium packs.

• Cross-check ACBuy’s prohibited list before you pay international postage.
• When unsure, ask support with the listing URL attached.

11 Verification holds on big top-ups

Large first deposits sometimes trigger fraud reviews—have ID ready and expect delays.

• Use the same name across card + account.
• Splitting payments across many tiny charges can backfire.
• If a charge fails twice, switch rails before retrying endlessly.

12 Duties, VAT, and broker fees

You—not the acbuy spreadsheet—own import compliance. Carriers may advance duties and invoice on delivery.

• Model worst-case landed cost before you buy.
• VAT OSS rules differ post-2021 for EU buyers.
• Keep customs emails in case you need proof of payment.

13 Combining, rehearsal, picking a line

Think of this as a logistics mini-game: consolidate SKUs, rehearse dimensions, then pick speed vs safety.

• Never combine before every SKU passes QC.
• Rehearsal fees beat surprise volumetric bills.
• Triangle routes exist—ask which lines fake invoices forbid.

14 Coupons & referral quirks

Promos change monthly. Stackability, minimum spend, and region locks are enforced automatically inside ACBuy.

• Farmed referrals can trigger bans—play fair.
• Read expiry timestamps in local time.
• If a code fails, screenshot and ticket—Discord cannot fix billing.